Unfortunately, we cannot extend the loan terms beyond what is noted in your promissory note.
If you are experiencing hardship and cannot pay, please contact us immediately through this link, by emailing us at servicing@upstart.com or calling our servicing line directly at 855-451-6753.
If you are unable to pay, we may be able to work on an alternative payment plan that will avoid additional fees or penalties.
Our customer care team is here for you.