Contacting your insurance company after refinancing

Overview

As part of the auto financing process, Upstart will attempt to verify your insurance information.  If your loan is approved, you should contact your insurance company to ensure that your policy is updated to reflect your new lender as the lienholder

How Insurance Verification Works

1. Insurance Check During Your Application

Once you apply, Upstart will attempt to verify the following insurance information:
✔ Your policy is active and valid.
✔ You have the required comprehensive and collision coverage.
✔ Your deductible meets minimum lender requirements.

2. Updating Your Lienholder Information After Refinancing

If your application is approved, you should contact your insurance provider to update your policy information to list your new lender as the lienholder.

How to Update Your Insurance Provider

You can update your lienholder information yourself:

  1. Contact your insurance provider and request a lienholder update.
  2. Provide them with the new lender’s name and mailing address (which will be included in your loan documents).
  3. Request an updated proof of insurance document showing the new lienholder.

💡 Keep a copy of your updated insurance policy for your records.

Next Steps

After refinancing, check your My Account dashboard for any outstanding insurance-related requests.

📌 Related Articles:

  • Insurance Requirements for Auto Refinancing
  • Auto Refinancing: How It Works
  • How to Schedule a Payment

Was this article helpful?

Can’t find what you’re looking for?

Our customer care team is here for you.