Overview
If you are in the process of applying for a loan through Upstart and have questions before your loan is funded, you can contact Upstart directly for assistance.
How to Reach Upstart
If your loan has not yet been funded, you can contact Upstart for application-related questions:
- Visit our Contact Page: Upstart.com/contact
- Calling us at 650-204-1000 (local) or 1-855-438-8778 (toll-free) M-F 6am-5pm PST. Weekends 9am-5pm PST.
- Sending us an email at support@upstart.com
Once Your Loan Is Funded
After your loan is funded, your servicing team will be your primary point of contact for all account-related questions. You can find their contact details in your My Account dashboard by selecting the specific loan you need help with.
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