Overview
If you prefer to split your monthly loan payment into two smaller installments, you may be eligible for twice-monthly AutoPay payments. This guide explains eligibility requirements and how to enroll.
Who Qualifies for Twice Monthly Payments?
✔ Your account must be current (no past-due payments).
✔ You must schedule the twice-monthly AutoPay at least 16 days before your next due date.
✔ Payments must be scheduled at least 5 days apart but no more than 30 days apart.
✔ No payment can be scheduled more than 15 days past your due date.
📌 If you navigate to the AutoPay page within 15 days of your due date, you will only be able to set up twice-monthly payments for the next billing cycle.
How to Enroll in Twice Monthly AutoPay
Log into My Account and navigate to the Payments section.
Click Add/Edit AutoPay.
Select the Twice a Month payment option.
Choose your preferred payment date. The second payment date will be automatically added. Check the proposed payment date to ensure it will work for you.
Confirm your selections, and AutoPay will begin for the next billing cycle.
Making Twice Monthly Manual Payments
If you are not eligible for twice-monthly AutoPay or prefer manual payments:
✔ You can manually schedule two or more one-time payments using the “Make a Payment” button in My Account.
✔ Payments can also be made via paper check by mail.
Next Steps
If you do not see the option to enroll in twice-monthly AutoPay, you may not currently be eligible. For further assistance, contact customer support.
📌 Related Articles:
How to Schedule a Payment
Setting Up and Managing AutoPay
Understanding Your Loan’s Due Date and Payment Scheduling Options