Overview
If you change auto insurance providers at any time during the life of your refinanced loan, you must update your insurance details to ensure your new policy meets lender requirements and correctly lists your lienholder.
How to Update Your Insurance Information
1. Notify Your New Insurance Provider
When setting up your new policy, make sure your lender is listed as the lienholder. You will need to provide:
✔ The new lender’s name and mailing address (found in your loan documents).
✔ A request to include the lender as a lienholder on your updated policy.
💡 Tip: Your insurance provider may ask for proof of your loan agreement to make this change.
2. Update Your Insurance Details in My Account
After switching providers, update your new insurance information in your Upstart account:
- Log in to your account at Upstart.com.
- Click on your name in the top-right corner.
- Select “Auto Insurance.”
- Enter your new provider name and policy number.
💡 If you are still in the application process and need to update your insurance details, please contact Upstart directly.
Why Is This Important?
✔ Ensures compliance with loan terms and insurance requirements.
✔ Prevents coverage lapses that could put your vehicle and loan at risk.
Next Steps
Check your My Account dashboard to confirm that your updated insurance information has been received and processed. If any additional verification is needed, your lender will contact you.
📌 Related Articles:
- Insurance Requirements for Auto Refinancing
- Contacting Your Insurance Company After Refinancing
- Auto Refinancing: How It Works