Overview
A Power of Attorney (POA) is a legal document that authorizes another person (the agent) to act on behalf of the person granting the authority (the principal). With a valid POA, an agent can manage certain financial matters for you—such as filing taxes or making decisions about your loan. We recommend consulting a qualified legal advisor for guidance before establishing a POA. Your advisor can help you determine the right type of POA for your needs.
Depending on the circumstances, Upstart will allow an authorized agent to be added to the principal’s account. In some cases, we may limit the types of transactions an agent can perform.
What You’ll Need
To authorize someone to act on your behalf, please provide the following:
- A notarized Power of Attorney document
- A copy of your valid, unexpired government-issued ID
- A copy of your agent’s valid, unexpired government-issued ID
💡 Tip: The POA document must include:
- Your full name
- Your representative’s full name
- The date of signing
- Clear language granting financial authority.
Unsigned or incomplete documents cannot be accepted.
How to Submit
You can send your documents through one of the following methods:
- Email (preferred): dsc@upstart.com
- Fax: 650-683-9786
- Mail: to the address listed under “Pay by Check” on your My Account loan dashboard
What to Expect After Submission
Once we receive your documents, we’ll review them for completeness. If everything is in order,we’ll confirm once your POA has been added. If additional information is needed, we’ll reach out directly.
💡 Note: POA authorization does not apply retroactively to actions taken before it was received and approved.