How can I obtain my account statement?

Upstart does not provide monthly statements as the information is always available in real time on your borrower dashboard. We can provide a letter that includes account information such as  your Loan ID, Creditor, Original Loan Amount, interest rate, outstanding principal balance, most recent payment date, next payment completed, and next due date. Upcoming payment reminders are emailed if you have scheduled payments.

Please reach out to our servicing team for assistance with your request:

(855) 451-6753
servicing@upstart.com

You can also reference your Truth in Lending Act (TILA) statement to view a clear breakdown of your loan terms, payment schedule, and the total cost of borrowing. The TILA Notice is accessible via a link on your loan summary within your Upstart account.

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