Can I turn off automatic ACH payments?

Absolutely. You can disable or enable automatic recurring ACH payments at any time by logging into your account at www.upstart.com. For specific instruction, please review this help center article.

You may also contact us at servicing@upstart.com or at 650-204-1000 to update your preferred payment preference to manual ACH or check payments. 

If you have an automatic payment coming up and would like to have it cancelled, please contact us at least 3 business days in advance to cancel your payment. Note that you cannot make same day cancellations from your dashboard.

Was this article helpful?

Can’t find what you’re looking for?

Our award-winning customer care team is here for you.